We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more. Please refer to our payment page for a complete list of payment options.

In stock orders are processed and shipped within 2-3 days. Custom orders within 2-3 weeks. Shipping times vary depending on your location and the shipping method you choose at checkout.

Yes, you can track your order by logging into your account or by using the tracking information provided in your shipping confirmation email.

To cancel or modify your order, please contact us immediately. Custom orders ARE NOT CANCELABLE or REFUNDABLE since it's work specifically created for you and your choices. We will do our best to accommodate your request if your ARTSONG has not already been started.

Yes, we offer international shipping to many countries. Please refer to our shipping page for a complete list of eligible countries and shipping rates.

You can contact customer support by filling out our online let's talk contact form. We will respond to your inquiry within 24-48 hours.